Ola Mai I Loko Mai

COVID-19, RSV, and Flu POLICIES and STANDARD OPERATING PROCEDURES SUPERCEDES ALL OTHER POLICIES CURRENTLY IN PLACE.

Due to the continued spread COVID-19 and its many variants, otherwise known as Novel Coronavirus. As well as RSV and our current Flu Season. Ola Mai I Loko Mai has made changes to certain policies and standard operating procedures. These changes have been made to effectively assist in preventing the spread of COVID-19.

Symptoms of COVID-19

If you are experiencing any of the following COVID-19, otherwise known as Novel Coronavirus, symptoms please cancel or reschedule your appointment.

Symptoms of Covid-19 include but not limited to:

•  Fever of 100.4°F or above

•  Fatigue

•  Dry Cough

•  Difficulty Breathing

•  Respiratory or flu like symptoms, sore throat, or shortness of breath

•  Chills or Repeated Shaking with Chills

•  Muscle Pain 

•  Headache

•  Sore Throat

•  Loss of Taste or Smell

Symptoms of Flu 2022-2023

Flu signs and symptoms usually come on suddenly. People who are sick with flu often feel some or all of these symptoms:

• Fever*/feeling feverish or chills

• Cough

• Sore throat

• Runny or stuffy nose

• Muscle or body aches

• Headaches

• Fatigue (tiredness)

• Some people may have vomiting and diarrhea, though this is more common in children than adults.

*It’s important to note that not everyone with flu will have a fever.

https://www.cdc.gov/flu/symptoms/index.html

RSV: Respiratory Syncytial Virus - Description and Symptoms

Respiratory syncytial (sin-SISH-uhl) virus, or RSV, is a common respiratory virus that usually causes mild, cold-like symptoms. Most people recover in a week or two, but RSV can be serious, especially for infants and older adults. RSV is the most common cause of bronchiolitis (inflammation of the small airways in the lung) and pneumonia (infection of the lungs) in children younger than 1 year of age in the United States.

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Symptoms: People infected with RSV usually show symptoms within 4 to 6 days after getting infected. Symptoms of RSV infection usually include:

• Runny nose

• Decrease in appetite

• Coughing

• Sneezing

• Fever

• Wheezing

https://www.cdc.gov/rsv/index.html

Sickness or Illness

Massage/bodywork is not appropriate care for infectious or contagious illness.

Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived.

Exposure to COVID (all Variants), Flu, RSV, or any other health hazard.

We kindly ask that you cancel or reschedule your appointment if you have been exposed or informed that you've been in close contact with someone who has or has been exposed to COVID.

“Just Allergies”

If you arrive at our office with "allergies" that include symptoms of a cough or shortness or breath, you will be sent home. If you are presenting ANY symptoms of illness, we recommend that you reschedule your appointment as soon as possible.

Wearing a Mask is NON-NEGOTIABLE!

Please WEAR your mask upon arrival to your appointment and into our building. This ensures the safety of YOU, your massage therapists, our business, and our fellow tenants within our building.

Temperature - Touchless Thermometer

Your temperature will be taken upon your arrival to our office for your appointment with a touchless thermometer.

Social Distancing

We will practice social distancing, maintaining a distance of 6 feet, as we are able throughout your appointment.

Cancellation Policy

Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time.

No Shows

 No shows will be charged the FULL amount of their scheduled appointment for missed appointments.

Tardiness

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.

Digital Intake Forms

All Intake Forms are currently in digital format, which are received via email. Please fill out Health and Treatment Intake forms prior to your arrival for your appointment.

COVID-19 Form

A COVID-19 Form is enclosed within each of your confirmation emails for your appointment. Your COVID-19 Form MUST BE COMPLETED prior to your arrival.

Credit Card Required

A Credit Card must be provided at the time of booking your appointment. Our Credit Card services are through a SECURE Merchant and transaction will be completely touch less.

Understand Risk

You understand the risk that you will be (maybe) taking by being a willing participant to receive a massage in this facility. You accept ALL responsibility in the event you test positive for COVID-19 at any time following your massage.

No Liability

You understand that this business and my massage therapist or other providers in this office cannot be held liable for any exposure to the virus or any other contagion caused by misinformation on this website, any forms, or the health history provided by you as a client.