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~ Life (Health) Comes From Within ~

Ola Mai I Loko Mai

 
Forest Lake

Frequently Asked Questions Regarding
COVID-19 or Novel Coronavirus

The Answers You Need

Due to the 2019-2020 outbreak of the Novel Coronavirus, otherwise known as COVID-19, Ola Mai I Loko Mai is taking extra precautions with the intake of each client, health history review, as well as increased sanitation and disinfecting procedures.

 

COVID-19 POLICIES and STANDARD OPERATING PROCEDURES SUPERCEDES ALL OTHER POLICIES CURRENTLY IN PLACE.

Due to COVID-19, otherwise known as Novel Coronavirus, Ola Mai I Loko Mai has made changes to certain policies and standard operating procedures. These changes have been made to effectively assist in preventing the spread of COVID-19.

Symptoms of COVID-19

If you are experiencing any of the following COVID-19, otherwise known as Novel Coronavirus, symptoms please cancel or reschedule your appointment.

Symptoms of Covid-19 include but not limited to:

  •  Fever of 100.4°F or above

  •  Fatigue

  •  Dry Cough

  •  Difficulty Breathing

  •  Respiratory or flu like symptoms, sore throat, or shortness of breath

  •  Chills or Repeated Shaking with Chills

  •  Muscle Pain 

  •  Headache

  •  Sore Throat

  •  Loss of Taste or Smell

Sickness or Illness

Massage/bodywork is not appropriate care for infectious or contagious illness.

Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived.

“Just Allergies”

If you arrive at our office with "allergies" that include symptoms of a cough or shortness or breath, you will be sent home. If you are presenting ANY symptoms of illness, we recommend that you reschedule your appointment as soon as possible.

Wearing a Mask is NON- NEOGTIABLE

Please WEAR your mask upon arrival to your appointment and into our building. This ensures the safety of YOU, your massage therapists, our business, and our fellow tenants within our building.

Temperature - Touchless Thermometer

Your temperature will be taken upon your arrival to our office for your appointment with a touchless thermometer.

Social Distancing

We will practice social distancing, maintaining a distance of 6 feet, as we are able throughout your appointment.

Cancellation Policy

Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time.

No Shows

 No shows will be charged the FULL amount of their scheduled appointment for missed appointments.

Tardiness

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.

Digital Intake Forms

All Intake Forms are currently in digital format, which are received via email. Please fill out Health and Treatment Intake forms prior to your arrival for your appointment.

COVID-19 Form

A COVID-19 Form is enclosed within each of your confirmation emails for your appointment. Your COVID-19 Form MUST BE COMPLETED prior to your arrival.

Credit Card Required

A Credit Card must be provided at the time of booking your appointment. Our Credit Card services are through a SECURE Merchant and transaction will be completely touch less.

Understand Risk

You understand the risk that you will be (maybe) taking by being a willing participant to receive a massage in this facility. You accept ALL responsibility in the event you test positive for COVID-19 at any time following your massage.

No Liability

You understand that this business and my massage therapist or other providers in this office cannot be held liable for any exposure to the virus or any other contagion caused by misinformation on this website, any forms, or the health history provided by you as a client.

COVID-19 Informational Website Links

 
Spa and Beauty Products

REOPENING Saturday June 6th

Aloha Esteemed Clients,

We are overjoyed to announce that we are reopening our Lomi Studio effective Saturday June 6th. Thankfully the Department of Health and WA Government has given us the green light for us to reopen.

We hope that all of you and your loved ones have been well, safe, and well in the last few months. Thank you all for your aloha, patience, and continued support as we all navigate these unprecedented times.

As we welcome you back into our aloha filled home away from home, you will find some changes, predictably, to help keep people safe from COVID-19 or novel coronavirus. Majority of our practices are a continuation of what we have been practicing since our inception, with a few exceptions.

1. All Intake Forms are in digital format which are received via email, please fill out forms prior to your arrival.

2. A COVID-19 Form is enclosed in each of your confirmation emails for an appointment, please ensure that you have filled it out prior to your arrival.

3. Please WEAR your mask upon arrival to your appointment and into our building. This ensures the safety of YOU, your massage therapists, our business, and our fellow tenants within our building.

4. WEARING A MASK IS A NON-NEGOTIABLE!

5. We will practice social distancing as we are able throughout your appointment.

6. A Credit Card must be provided at the time of booking your appointment. Our Credit Card services are through a SECURE Merchant and will be completely touch less.

7. Your temperature will be taken upon your arrival to our office for your appointment.

8. We will continue to perform sanitation of all areas before and after all appointments. This includes the massage table, all bolsters, massage equipment, mats, doorknobs, light switches, etc.

If you have any questions, comments, or feedback please feel free to email us directly at info@olamaiilokomai.com

Elijah and I are beyond excited to welcome all of you back into our healing Hawaiian isle in the middle of our bustling city.

Mahalo,

Ola Mai I Loko Mai

 

Contact Us!

Located directly across from the Groove City Grind Coffee Shop at the North end of Old Rainier Brewery. In the brick building with the IntraSpace sign, on the first floor at the end of the hallway and up 5 stairs, Suite 2-120.

  • Should you be arriving by car, we offer a parking lot with free parking for our clients. 

  • Bus Route 124 stop is right outside our office on Airport Way S.

  • SODO Link Station is 0.5 miles and approximately a 12 -13 minute walk from our office.

3100 Airport Way S #2-120 Seattle WA United States 98134

(949) 549-9458

 

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©2019 - 2020 by Ola Mai I Loko Mai.